Asheville Radiology Associates at 534 Biltmore Avenue in Asheville, North Carolina

Customer Reviews about Asheville Radiology Associates

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  Billing department does not communicate with the rest of the organization. They attempted to involve a third-party collection agency to deal with a supposed outstanding balance that had been paid months ago. No notice of a problem, nothing beforehand until nearly half a year later, and then threatening third-party intervention. Business practices are deplorable and suggest serious internal problems. Would strongly advise against working with this organization.
  October 24, 2017

  by Rian Moneypenny
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  If i could give them a zero I would. They were not helpful or kind or caring to my husband when he went to get an MRI last year and this year. They have been almost impossible to work with in getting his records sent to other facilities. Their billing department doesn't communicate with the rest of the organization so it's been impossible for me to pay them. I haven't talked to any one competent or helpful.
  February 08, 2017

  by Dylan Babb
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  As far as the staff and experiance went during my procedure, I cannot complain. The billing side and "Mission Hospital" money grabbing mentality is what is sickening. Although my results were benign and I did not have to leave the facility knowing I had cancer, I can't help but feel for those that receive negative results and the negative demanding bill that comes thereafter. Posted on the bill numerous times it stated "you are responsible." In the fine print the words are "YOU ALONE." Really? This is a facility that gives folks life changing news where they need support and care, but you are going to tell them they are responsible and alone? Give me a break. I do not mind to pay my bill but the elderly man who was in obvious distress that I helped to the door opening "his bill" lingers in my mind. I understand that bills need to be paid so operations can continue and staff can be paid to support their families but find a way to not come off as such heartless cowards.
  January 16, 2017

  by burninrubbercustomz

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